Effective Date: 23 April 2025
At Shine Ko, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or interact with our services.
1. Information We Collect
We may collect the following types of information:
Personal Information: Your name, email address, phone number, and other contact details provided when making inquiries, placing orders, or subscribing to communications.
Usage Data: Information about how you use our website, such as your IP address, browser type, time spent on pages, and referring links.
Cookies: We use cookies to personalize your experience, track site usage, and improve our service.
2. How We Use Your Information
We use your information to:
Respond to inquiries and provide customer support
Process orders and manage transactions
Send updates or promotional materials (only if opted-in)
Improve our website’s functionality and user experience
Prevent fraud and ensure website security
3. Sharing Your Information
We do not sell or rent your personal information. We may share your data with:
Trusted third-party service providers (e.g., website hosting, payment processors)
Authorities when required by law or in the event of legal obligations
With your consent or as part of a business transaction (e.g., merger)
4. Your Rights
You may have the right to:
Access or request a copy of your personal information
Correct or delete your data
Withdraw consent from marketing communications
Lodge a complaint with a privacy authority
To exercise any of these rights, please contact us directly.
5. Data Security
We implement appropriate security measures to protect your personal data from unauthorized access, loss, or misuse.
6. External Links
Our website may link to external sites. We are not responsible for the content or privacy practices of those websites.
7. Changes to This Policy
We may update this Privacy Policy as needed. The latest version will always be available on our website.
8. Contact Us
For any privacy-related inquiries, please contact a member of our team:
Adil – Sales
📧 adil@shinekotrading.co.za
📞 060 520 5727
Abdul Wahab
📧 jhbshowers@shinekotrading.co.za
📞 064 884 1516
Wazera – Accounts
📧 shinekotrading@gmail.com
📞 081 022 0298